TREATMENTS GIFTS FAQS POLICIES OWAY SHOP ACADEMY CONTACT Book Now
The Soak Haus team

Home · Our Story

Our story.

A quiet room in Bayside Melbourne, a Japanese ritual, and a belief that rest is not a luxury but a need. This is how Soak Haus came to be.

The Beginning

From a single idea to a sanctuary.

Soak Haus was founded by Monique as Victoria's first Japanese-inspired head spa. It brings the slow, deliberate art of the Japanese head spa ritual home to Bayside Melbourne.

The idea was simple, and it began with a feeling. So much of modern life asks us to keep going. Monique wanted to build the opposite: a room where time softens, where the only thing asked of you is to lie still and be cared for. She believed, and still believes, that self-care is not an indulgence. It is essential. It is the quiet maintenance that lets the rest of life hold together.

Every detail of Soak Haus grew from that belief: the warm water, the low light, the unhurried hands. What began as one idea became a sanctuary in Cheltenham, where guests arrive carrying the week and leave a little lighter.

The Cheltenham suite at Soak Haus, with its fibre-optic star ceiling
The Cheltenham Suite

Our Philosophy

Three things we never compromise.

The Soak Haus ritual is built on a few quiet convictions: about science, about stillness, and about the way you should feel walking back out the door.

01

Scalp-first science

Healthy hair begins at the scalp. We treat it with intention, using Oway certified-organic haircare: clean, biodynamic formulations chosen for the skin as much as the strands.

02

Stillness by design

Rest needs the right room. Private suites and a fibre-optic star ceiling close out the noise of the day, so the only thing you have to do is settle in and breathe.

03

The finish

You should leave feeling and looking restored. We finish with Dyson dryers and an optional professional blow-dry, so you walk back into the world at your best.

The Hands Behind The Ritual

Meet the team.

A small, dedicated team who treat every appointment as time entirely yours.

Monique, Founder of Soak Haus
MoniqueFounder
Amrita, Head Spa Therapist at Soak Haus
AmritaHead Spa Therapist
Evelyn, Head Spa Therapist at Soak Haus
EvelynHead Spa Therapist
Jade, Head Spa Therapist at Soak Haus
JadeHead Spa Therapist
Jasmine, Head Spa Therapist at Soak Haus
JasmineHead Spa Therapist
Soniya, Head Spa Therapist at Soak Haus
SoniyaHead Spa Therapist
"
Amazing experience! Thanks so much Jasmine.
Caitlyn D · rated 5.0 from 61 guests on Fresha

Come And Rest

Your room is waiting.

Step into the suite, dim the lights, and let us take the week off your shoulders. The Signature Ritual is the place to begin.

Book Now
Book Now ✦